Privacy Policy

Introduction

Welcome to PulseOpz ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

We encourage you to read this privacy policy carefully to understand our policies and practices regarding your personal data. By accessing or using PulseOpz, you acknowledge that you have read and understood this privacy policy.

Information We Collect

We collect several types of information from and about users of our application, including:

Personal Data

Personal data refers to any information that identifies you as an individual. We may collect the following personal data:

• Contact information (such as name, email address, phone number, business address)
• Account credentials (such as username and password)
• Billing information (such as credit card details and billing address)
• Profile information (such as profile pictures, job title, company name)
• Communications (such as customer support inquiries, feedback)

Usage Data

We may also collect information about how you use PulseOpz, including:

• Log data (such as IP address, browser type, operating system, pages visited, time spent)
• Device information (such as device type, operating system, unique device identifiers)
• Location data (such as general geographic location based on IP address)
• Usage patterns (such as features used, user interactions, preferences)
• Performance data (such as crash reports, app errors, diagnostic information)

Customer Data

As a job tracking and client update service, we process data that you input about your customers, projects, and job progress. This may include personal data about your clients, job descriptions, status updates, and communications. You are responsible for ensuring you have the appropriate rights and consents to share this information with us.

How We Collect Information

We collect information through:

• Direct interactions when you provide information by filling in forms, creating an account, or communicating with us
• Automated technologies or interactions, such as cookies and similar tracking technologies
• Third-party sources, such as business partners, social media platforms (if you choose to link your account), and analytics providers

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve PulseOpz's functionality and services
• Process transactions, manage your account, and provide customer support
• Send you service-related communications and administrative messages
• Personalize your experience and deliver content relevant to your preferences
• Send marketing communications (with your consent where required by law)
• Analyze usage patterns to improve our application and develop new features
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Comply with legal obligations and enforce our terms of service

Data Sharing and Disclosure

We may share your information with:

• Service providers who perform services on our behalf (such as hosting, payment processing, analytics)
• Business partners with whom we offer co-branded services or joint marketing campaigns (with your consent)
• Legal authorities when required by law or to protect our rights, privacy, safety, or property
• In connection with a business transaction, such as a merger, acquisition, or sale of assets

We do not sell your personal data to third parties. We may share aggregated, anonymized data that does not identify you for business or marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Our security measures include:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Regular backups and disaster recovery planning
• Employee training on data protection and security practices

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

When we no longer need your personal data, we will securely delete or anonymize it. If this is not possible, we will securely store your personal data and isolate it from any further processing until deletion is possible.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing of your personal data
• Data portability: Request transfer of your personal data to you or a third party
• Objection: Object to processing of your personal data
• Withdraw consent: Withdraw consent at any time where we rely on consent to process your personal data

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

Children's Privacy

PulseOpz is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. When we transfer your personal data to other countries, we will protect that information as described in this privacy policy and in accordance with applicable law.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.