Terms & Conditions

Last updated: September 21, 2026

1. Acceptance of Terms

By accessing and using PulseOpz ("the Service"), you acknowledge and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use the Service.

2. Description of Service

PulseOpz is a SaaS platform that provides job tracking, client updates, and automated progress reporting. The Service is provided on an "as is" and "as available" basis.

3. User Accounts

To use certain features of the Service, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Free Trial

PulseOpz offers a 3-month free trial. At the end of the trial period, your account will automatically be charged for the subscription plan you selected, unless you cancel before the trial ends.

5. Subscription and Billing

By subscribing to PulseOpz, you agree to pay the subscription fees shown at checkout. Subscriptions renew automatically unless cancelled. We may change the fees upon notice to you.

Paddle as Merchant of Record

Paddle is our Merchant of Record and authorised reseller for purchases made through our web checkout. You purchase your subscription from Paddle, while PulseOpz provides the Service and product support. Paddle handles payment processing, billing, applicable sales taxes, and refunds for these transactions.

Purchases through Paddle are also subject to the Paddle Buyer Terms. These Terms & Conditions govern your use of PulseOpz; the Paddle Buyer Terms govern your purchase from Paddle.

Refunds and cancellation

All purchases through our web checkout, including initial subscription payments and renewals, are eligible for a full refund when requested within 14 calendar days of the payment date, for any reason and with no exceptions. Using the Service does not affect this right. See our Refund Policy for how to request a refund.

You can cancel your Paddle subscription through the link in your subscription confirmation email or at Paddle buyer support. Cancellation stops future renewals and normally takes effect at the end of your current billing period. It does not limit your right to request a refund within the 14-day period. Nothing in these terms limits your statutory rights.

6. Acceptable Use Policy

You agree not to use the Service for any unlawful purpose or in a way that could damage, disable, or impair the Service. You must not attempt to gain unauthorized access to the Service or other users' accounts.

7. Data Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Intellectual Property

All content and materials available through the Service are the property of PulseOpz or its licensors and are protected by copyright, trademark, and other intellectual property laws.

9. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice.

10. Limitation of Liability

To the maximum extent permitted by law, PulseOpz shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website.

12. Contact Information

If you have any questions about these Terms, please contact us at terms@pulseopz.com.